What We Collect.
When you shop with WILDCARD, browse the site, or sign up for updates, we collect a few different types of information:
- Phone numbers — when you opt in to our SMS list at checkout, on a pop-up, or through a keyword signup, so we can text you.
- Email addresses — when you sign up for our newsletter, create an account, or place an order.
- Basic analytics — things like pages viewed, device type, general location, and how you found the site. This is collected automatically through cookies and similar tools and helps us understand what's working.
- Order details — shipping address, items purchased, and payment confirmation (we don't store your full card number — that's handled by our payment processor).
How We Use It.
We use your information to do things like:
- Process and ship your orders, and send order/shipping confirmations.
- Send marketing emails and texts about new drops, restocks, and promos — only if you've opted in.
- Understand how people use our site so we can make it faster, clearer, and easier to shop.
- Respond to customer support questions.
- Prevent fraud and keep the site secure.
We don't sell your personal information to third parties. Full stop.
SMS Program.
If you opt in to receive text messages from WILDCARD, here's the deal:
- You'll get texts about new drops, restocks, exclusive offers, and occasional order updates.
- Message frequency varies — think a handful of texts a month, not a flood.
- Message and data rates may apply, depending on your carrier and plan.
- Your phone number is used only for this SMS program and is never sold to outside companies.
Who We Share With.
We work with a small number of trusted service providers to run the business — things like our shipping carrier, email/SMS platform, payment processor, and analytics tools. They only get the information they need to do their job, and they're not allowed to use it for anything else.
We may also share information if required by law, or to protect the rights, safety, and property of WILDCARD and our customers.
Your Choices.
- Texts: Reply STOP to any message to unsubscribe.
- Emails: Every marketing email has an unsubscribe link at the bottom.
- Analytics/cookies: You can adjust cookie preferences in your browser settings at any time.
- Your data: Want to see what we have on file, or want it deleted? Email support@wildcardshit.com and we'll sort it out.
Keeping It Secure.
We use standard security practices — encrypted checkout, limited internal access, and trusted third-party processors — to help keep your information safe. No system is 100% bulletproof, but we take it seriously.
Changes to This Policy.
We may update this policy from time to time as our site and services evolve. If we make meaningful changes, we'll update the date at the top of this page. Continuing to use the site after changes go live means you're cool with the update.
Questions? Ask Us.
Reach out any time at support@wildcardshit.com and a real person will get back to you.